With limited resources, most SMEs face a major challenge to engage employees. Moreover, the vigor and dedication scales of engagement were found to be significant and strongly correlated. Overall, the results depict an encouraging representation of employee engagement among SME employees. Data were collected through self administered questionnaire from a random sample of 139 employees working in SMEs of Delhi NCR region. The study follows a descriptive approach. It also examines the key issues related to employee engagement and the three categories of engagement vigor, dedication and absorption.
Therefore, the paper aims to explore the current status of employee engagement in SMEs of an emerging economy, India. However, most of the literature on engagement is based on studies conducted in large organizations despite the importance of SMEs in job creation and their economic contribution, little attention has been paid to this sector.
With the advances in globalization and growing diversity in the workforce, employee engagement is becoming inevitable for organization’s sustainability and success.
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